Last Updated: June 2026
Redscale (“Redscale”, “we”, “us”, or “our”) is a cybersecurity business operating as part of Interscale Pty Ltd (“Interscale”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, engage with our services, or otherwise interact with us.
This Privacy Policy should be read together with our Terms and Conditions and any other policies referenced on our website. We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon publication on this website.
About Redscale
Redscale is a Melbourne-based managed security services provider (MSSP) delivering cybersecurity solutions to businesses across Australia. Our services include managed security operations, threat monitoring, threat detection, incident response, vulnerability management, cybersecurity consulting, compliance support, and related security services.
As part of Interscale, we are committed to protecting the privacy and security of the personal information entrusted to us.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Contact us through our website
- Request information about our services
- Submit an enquiry or support request
- Register for events, webinars, or newsletters
- Apply for employment opportunities
- Engage our professional services
The personal information we collect may include:
- Full name
- Company name
- Job title
- Email address
- Phone number
- Business address
- Information contained in enquiries or communications with us
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Language preferences
- Referring URLs
- Website usage and interaction data
- Geographic location derived from IP address
- Date and time of access
This information helps us maintain website security, improve performance, analyse usage trends, and enhance user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyse traffic, and understand visitor behaviour.
Cookies may collect information such as:
- User preferences
- Session information
- Website usage statistics
- Analytics data
You may disable cookies through your browser settings; however, some website functionality may be affected.
Information from Third Parties
We may receive information from:
- Marketing and referral partners
- Publicly available sources
- Social media platforms
- Business directories
- Technology and security partners
How We Use Your Information
We may use your personal information to:
Deliver and Improve Services
- Provide requested services
- Manage client relationships
- Respond to enquiries and support requests
- Deliver cybersecurity and managed security services
- Improve our products and services
Communications
- Send service-related communications
- Respond to enquiries
- Provide updates regarding our services
- Send newsletters and marketing communications where permitted by law
Website Operations
- Maintain website functionality
- Monitor performance and security
- Analyse usage trends
- Improve user experience
Legal and Compliance Purposes
- Comply with legal obligations
- Respond to lawful requests from regulators or authorities
- Enforce our agreements and policies
- Prevent fraud, abuse, or security incidents
Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- The performance of a contract
- Our legitimate business interests
- Compliance with legal obligations
Disclosure of Personal Information
We may disclose personal information to:
Service Providers
Third-party vendors and contractors who assist us with:
- Website hosting
- Cloud services
- Analytics
- Marketing platforms
- Customer relationship management systems
- Professional advisory services
These providers are required to protect your information and only use it for authorised purposes.
Related Entities
As Redscale operates as part of Interscale, we may share information within Interscale and its affiliated entities where necessary to provide services, manage operations, or support legitimate business activities.
Legal Requirements
We may disclose information when required by law, regulation, court order, subpoena, or lawful government request.
Business Transactions
If Redscale or Interscale undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
With Your Consent
We may disclose information to other parties when you have provided consent for us to do so.
International Data Transfers
Some of our service providers may store or process information outside Australia.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place and that the information remains protected in accordance with applicable privacy laws.
Data Security
We implement appropriate technical, administrative, and organisational safeguards designed to protect personal information against:
- Unauthorised access
- Disclosure
- Alteration
- Loss
- Misuse
While we take reasonable measures to secure personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, we will securely delete, destroy, or anonymise it where practicable.
Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services and website are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children under 16 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
To exercise any of these rights, please contact us using the details below.
Marketing Communications
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
Please note that we may still send essential service-related communications where necessary.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised version will be published on this page and will become effective from the date of publication. We encourage you to review this page regularly to stay informed about our privacy practices.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Redscale (Part of Interscale Pty Ltd)
Email: hello@redscale.com.au
Alternatively, you may contact our parent organisation:
Email: hello@interscale.com.au
Website: https://redscale.com.au